Your driver will meet you at the arrival gate holding a sign with your name. Additionally, the driver’s contact information will be sent to you via SMS before the transfer.
Frequently Asked Questions
Find answers to your questions about our services.
Reservation
We recommend making your reservation at least 6 hours in advance. However, for urgent situations, you can contact our call center to check availability.
We provide a 100% refund for cancellations made up to 6 hours before your scheduled transfer time. You can cancel your reservation through the “My Bookings” section on our website or by contacting our call center.
You can make your payment online by credit card, or during the transfer in the vehicle by cash or credit card.
Transfer Process
We track your flight in real-time using your flight number. In case of a delay, we will wait for you without any additional charge.
Transfer Süreci
Kanun gereği ve diğer yolcularımızın konforu için araçlarımızda sigara içilmesi yasaktır.
Vehicles and Services
Yes, if you inform us during the reservation, we provide baby/child seats suitable for all age groups free of charge.
Yes, you can travel with your pets as long as they are kept in a proper carrier (pet box).
Still have questions?
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